Shipping Policy
Effective Date: August 19, 2026
At Ellovisha, we aim to process and deliver your orders safely and efficiently.
1. Order Processing
Orders are processed after successful confirmation of the order and payment, where applicable.
Processing time may vary depending on product availability, order volume, weekends, public holidays, and other operational circumstances.
2. Shipping Address
Customers are responsible for providing a complete and accurate shipping address, including:
- Full Name
- House/Flat/Shop Number
- Street/Area
- City
- State
- PIN Code
- Contact Number
Ellovisha will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
3. Delivery Time
Estimated delivery time may vary depending on the customer’s location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
The applicable delivery estimate may be communicated during checkout or after order confirmation.
4. Courier Delays
Once an order has been handed over to the courier partner, delivery may be affected by circumstances beyond Ellovisha’s control, including:
- Weather conditions
- Natural events
- Transportation delays
- Public holidays
- Regional restrictions
- Courier operational issues
Such delays do not automatically qualify for cancellation or refund.
5. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.
6. Damaged Package
If the package appears visibly damaged at the time of delivery, customers are advised to document the condition of the package and contact Ellovisha as soon as possible.
7. Delivery Confirmation
Once the order is delivered to the address provided by the customer, the order will be considered successfully delivered.
8. Contact Us
For shipping-related questions, please contact Ellovisha through the contact details available on our website.